Intercom Rescue in Patterson Lakes: Missed the Body-Corp Upgrade? We Can Get You Working Again

The Situation

A tenant in a Patterson Lakes apartment complex missed the body-corporate intercom upgrade. After the building’s system changed over, their in-unit handset went dead—no audio, no chime, and no door release. Buzzers were being missed, couriers were turning back, and every delivery meant a dash to the front gate.

What Went Wrong

When a building upgrades its entry system, older handsets are often no longer compatible. Even if the wiring is intact, different voltages, signaling or wiring layouts can leave a handset silent.

Our Fix

• Supplied a compatible handset for the building’s upgraded system
• Connected and terminated wiring to the correct scheme
• Programmed the handset to the entry panel / riser configuration
• Tested door release, call tone and audio from entry to apartment

All work was completed neatly and safely, with the handset mounted at the original location and labelled for easy use.

The Outcome

• Intercom back online—clear audio both ways
• Door release works from inside the apartment
• No more running to the front gate for parcels, Uber Eats or visitors
• Peace of mind that the unit is matched to the building system

Don’t Put Up With It

If your apartment intercom is silent, buzzing, or won’t release the gate, you don’t have to wait for the next body-corp project. We repair, replace and re-program handsets to suit the building’s system—and we do it quickly. Ambitious? Yes. Realistic? Also yes. We live for tricky little problems like this.

Signs You Might Need an Intercom Upgrade

• Handset stopped working after a building upgrade
• You can hear the entrance but they can’t hear you (or vice-versa)
• Door release doesn’t trigger
• Old, yellowed unit with intermittent faults

Areas We Serve

Patterson Lakes, Chelsea, Edithvale, Seaford, Carrum, Aspendale, surrounding Bayside/Kingston suburbs and the Peninusla.

Need help with your intercom?
Get in touch—Ferguson Electrical can diagnose, supply compatible parts, and program your handset so it just works.